OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
67 ratings and 40 comments received in the last 90 days.
23 May 2025
Friendly. Easy.
17 May 2025
Kourtney kept intouch thought the whole process making sure it all ran smoothly
04 May 2025
Kourtney found exactly what i wanted and communicated throughout the full process. She is exceptional and a credit to the company.
26 April 2025
Very helpful Nick was amazing went above and beyond
10 April 2025
A hitch in the delivery arrangements was swiftly and efficiently sorted out
03 April 2025
Kept up to date throughout the whole process through emails and customer service. This is something I really value and why I chose them they provide the extra personal touch that other dealerships could not match.
02 April 2025
Great service friendly and effective handover
02 April 2025
Exception - mainly due to Kourtney Skillicorn who was extremely knowledgeable and supportive throughout including doing the delivery handover on her day off. NB: I explicitly asked for her after a positive experience buying another new MINI in 2024
29 March 2025
Vry efficient and polite service
31 May 2025
Excellent service
30 May 2025
I was very impressed with the experience. The staff were excellent ??
29 May 2025
Very good service, professional and no issues
29 May 2025
Kept informed every step of the way. Love the video footage which I received during the service with updates on the condition of my mini
20 May 2025
Everything completed on time - and the car thoroughly cleaned. Thank you
19 May 2025
I was satisfied with the service
16 May 2025
Always very friendly and professional
15 May 2025
Nice greeting Ready on time Car spotless when returned Great video giving detail information on the status of my car
04 May 2025
Service and MOT done together, work carried out in good time.
02 May 2025
Car was dealt with efficiently and came back cleaner than when I dropped it off
01 June 2025
Completely satisfied, Nick was great talking through options and taking me through some of the details on the car on my arranged collection day